Help Center

We're here to help. Find answers to common questions below, or reach out to our support team.

Order & Shipping

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can also check your order status at our Order Lookup page.

How long does shipping take?

Orders are processed within 1–3 business days. Standard shipping to the US, UK, EU, Japan, and Australia typically takes 4–15 business days. Visit our Shipping Policy for full details by region.

Returns & Exchanges

What is your return policy?

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. See our Returns & Exchanges Policy for complete details.

How do I start a return?

Contact us at support@liberaturs.com with your order number and reason for return. We'll guide you through the process.

Sizing & Fit

How do I find my size?

Each product page includes a detailed size guide with measurements. Our pieces are designed with a relaxed, contemporary fit — if you're between sizes, we recommend sizing down for a more tailored look or sizing up for an oversized feel.

Do your items run true to size?

Most of our styles follow standard sizing. Heavyweight tees and outerwear may feel slightly more substantial due to the fabric weight. Check individual product descriptions for specific fit notes.

Product Care

How should I care for my Liberaturs pieces?

We recommend following the care label on each garment. In general: machine wash cold, hang dry, and avoid bleach to preserve fabric quality and color. For specialty fabrics, refer to the specific care instructions on the product page.

Still need help? Contact us at support@liberaturs.com — we typically respond within 24–48 hours.